You can easily reset your password from your account settings or through the login page. Follow these simple steps to create a new password.
Steps to Reset Password from Settings
- Navigate to Settings in your account
- Find and click Reset Password in the bottom right corner
- Enter your new password
- Click Reset Password to save your changes
Steps to Reset Password from Login
- Enter your email on the login screen
- Click Continue
- Click the Forgot Password link underneath the password field
- Follow the instructions to reset your password
Security Tips
- Choose a unique password you haven't used before
- Longer is stronger - consider using a password longer than 12 characters
- Don't share your password with others
- Use a password manager to store your credentials securely
- Enable two-factor authentication for additional security
Need Help?
If you cannot reset your password or have been locked out of your account, please contact our support team at CIAsupport@janushenderson.app.